Please read this document carefully before registering or using any Aurga99 services. By using our platform, you agree to be bound by all terms stated herein.
Aurga99 may only be used by individuals aged 18 and above. Registration by minors is strictly prohibited and any account found to be in violation will be closed immediately.
Each individual is permitted to hold only one Aurga99 account. Registering multiple accounts under the same user is a breach of terms and may result in suspension of all associated accounts.
All deposits and withdrawals must use a payment method registered in the account holder's name only. Use of third-party accounts is not permitted and may result in funds being held for investigation.
Every bonus offered by Aurga99 carries a wagering (rollover) requirement that must be met before a withdrawal can be made. Requirements vary by bonus type and are clearly displayed.
Personal information you provide during registration is fully protected under the Aurga99 Privacy Policy. Your data will not be shared with third parties without your consent, except where required by law.
Aurga99 reserves the right to amend these terms and conditions at any time. Changes will be communicated via the platform and continued use after notice is deemed acceptance of the new terms.
This document is a legally binding agreement between you and Aurga99. Please read it carefully. If you do not agree with any part of these terms, you should not use the Aurga99 platform.
Welcome to Aurga99, an online entertainment and gaming platform serving users in Malaysia. These Terms and Conditions ("Agreement") govern your use of the Aurga99 website and all services, features, and content available on it.
By accessing, registering for, or using any part of the Aurga99 platform, you acknowledge that you have read, understood, and agree to be bound by all terms set out in this document. This agreement takes effect from the first moment you use the platform, regardless of whether you have registered an account.
These Terms and Conditions should be read together with the Aurga99 Privacy Policy and Responsible Gaming Policy, which together form the complete agreement between you and us. In the event of any conflict, these documents shall be read as a single unified agreement.
Aurga99 operates legally and all platform activities comply with applicable regulations and laws. We are committed to providing a safe, fair, and responsible gaming environment.
Use of the Aurga99 platform is subject to the following eligibility requirements, which must be fully met without exception:
You must be at least 18 years of age at the time of registration. Aurga99 does not permit minors to use the platform in any capacity. We reserve the right to request proof of age at any time and to suspend an account pending verification if there is any doubt about a user's age.
The Aurga99 platform is intended for users in Malaysia. It is your responsibility to ensure that use of this service is legal and permitted under the laws of your jurisdiction. Aurga99 is not liable for any legal consequences arising from use of the platform in unauthorized regions.
To access the full range of services on aurga99, you are required to register an account. During registration, you must provide accurate, complete, and up-to-date information. Submitting false or misleading information constitutes a violation of these terms.
Each user is permitted only one active account at Aurga99. Attempts to register multiple accounts — whether using the same information, the same IP address, or the same payment method — are considered fraudulent and all such accounts will be closed with wins voided.
You are fully responsible for maintaining the confidentiality of your password and account login details. Aurga99 recommends using a strong, unique password and not sharing your login information with anyone. All activity that occurs within your account is your responsibility.
Aurga99 implements a Know Your Customer (KYC) process as part of our commitment to anti-money laundering compliance. You may be required to submit identity verification documents such as:
Withdrawals will not be processed until KYC verification is fully completed. The review process typically takes no more than 24 hours on business days.
All financial transactions at Aurga99 are subject to the established deposit and withdrawal policy. Understanding this policy will help you plan your use of the platform more effectively.
Aurga99 is not liable for any delays caused by technical issues from banks or payment providers. If a withdrawal is not received within 24 hours, please contact our customer support.
Aurga99 offers a variety of bonuses and promotions to members as part of our rewards program. Each bonus is subject to specific terms that must be fully complied with.
The welcome bonus is available to new members registering and making their first deposit only. This bonus cannot be combined with any other active promotion. Specific rollover requirements apply and should be reviewed on the promotions page before claiming.
Aurga99 uses advanced detection systems to identify bonus abuse. Activities such as bonus arbitrage, opening multiple accounts to claim bonuses, or using automated software to meet rollover requirements are serious violations that may result in the cancellation of all bonuses and account closure.
All games available at Aurga99 are operated in accordance with the rules set by their respective game providers and Aurga99's own platform policies.
All games use a certified Random Number Generator (RNG) system verified by an independent testing body. Aurga99 does not manipulate game outcomes in any way. The RTP (Return to Player) value for each game is displayed transparently for player reference.
In the event of a technical disruption during an active game session — including internet connectivity issues, server failure, or power outage — Aurga99 will attempt to restore the session to the last recorded state. If this is not possible, any bets involved will be returned to your account balance.
Use of the Aurga99 platform is subject to a strict code of conduct. The following actions are strictly prohibited and may result in immediate action against your account:
Aurga99 cooperates with relevant authorities in combating financial crime. Any activity suspected of involving money laundering will be reported to the authorities without prior notice.
Aurga99 reserves the right to suspend or close any account at any time with or without cause, including but not limited to violations of these terms, suspected fraud, or suspicious activity.
You may close your Aurga99 account at any time by contacting customer support. Before closure, ensure you have withdrawn all eligible balances from your account. Bonus balances that have not met rollover requirements are not eligible for withdrawal.
If your account is closed due to a violation of our terms, Aurga99 reserves the right to:
The Aurga99 platform is provided on an "as is" and "as available" basis. While we strive to keep the service running smoothly at all times, certain limitations apply to our liability.
Aurga99 is not liable for any indirect, incidental, or consequential losses arising from the use of the platform, including loss of anticipated winnings, losses due to technical disruptions, or losses caused by unexpected game outcomes.
Aurga99's maximum total liability to you under any circumstances shall not exceed the actual deposit amount you have made in the 30 days preceding the claim.
Gaming involves financial risk. Please ensure you only wager money you can afford to lose. Aurga99 provides a range of tools to help you play responsibly.
Aurga99 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Any changes take effect immediately upon being posted on the platform, unless otherwise stated.
We will endeavour to notify users of significant changes via in-platform notices or the registered email address. However, it is your responsibility to review this document periodically to ensure you remain informed of the latest terms.
Continued use of the Aurga99 platform after any changes to the terms constitutes your acceptance of the updated terms. If you do not agree with the changes made, you should stop using the platform and close your account.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, Aurga99's customer support team is available 24 hours a day, 7 days a week via live chat on the platform.
For written enquiries or more complex issues, you may reach us via email at [email protected]. Our team will endeavour to respond within 24 hours on business days.
Create a free account now and enjoy over 1,000 games with full security, fast deposits, and attractive bonuses for new members.
* For users aged 18 and above only.